OnePlus, which has received an overwhelming public response to its two 2017-series flagship phones — OnePlus 5 and the OnePlus 5T — is now again in news, but for the wrong reasons.
Prospective OnePlus 5T owner, who goes by the moniker 'whatthefunk' has shed light on quite a serious defect found in both the OnePlus Android marquee phones. They apparently do not support HD content streaming from DRM protected services such as Netflix, Amazon Prime, and Google Play Movies, as they lack necessary Widevine L1 Certification.
On the bright side, users can still watch HD content on YouTube or any media content like movies or video songs they transferred from PCs.
"I would like to know why a £500 phone is not capable of fully utilising these very popular services and if there are any plans to rectify this clearly ridiculous issue. I am massively surprised this has not been brought up in reviews/not had a bigger fuss made about as this is completely unacceptable for a brand that is now well established!," whatthefunk said on the OnePlus official forum.
Taking note of the accusation, OnePlus has replied to The Verge, that it's true both OnePlus 5 and the OnePlus 5T does not have Widevine L1 Certification, but will soon release a software update to support HD content.
But, it did not respond to why the company failed to undertake proper regulatory procedure for flagship phones and also when the software update will be released to fix the issue.
Without the aforementioned certification, OnePlus 5 (and 5T) owners, despite the device having Optic AMOLED screen will only able to watch the media content on low SD (Standard Definition) 640x480p resolution.