Prabhas in Baahubali 2
A photo from Prabhas-starrer Baahubali 2.PR Handout

Amidst the Baahubali 2 craze, several fans have taken to Twitter to allege that they are being cheated by online ticket booking website – BookMyShow. They claimed that they booked tickets, and money was deducted from their accounts, but they did not receive any tickets for the SS Rajamouli-directed film.

Check: Baahubali 2 movie review, ratings

Annoyed by the experience, they have now raised the issue with the support division of BookMyShow.

Shivakrishna‏ (@shivakrishna06) tweeted: "Worst service @bookmyshow !! Booked on 14th April but you cheated me. Saying no tickets. #Baahubali2. @bookmyshow gave hand.booked tickets on 14th but in vain. But @Paytm saved me. Tickets booked. Thanks paytm. #baahubali2

Ashu‏ (@pranjal444) @bookmyshow my incident id [#3818862] and my pre book id PB-1790468000 sir plz solve my issue and tell me whether my ticket is confirmed? @bookmyshow @bookmyshow_sup incident id [#3818862] and my pre book id PB-1790468000 sir plz solve my issue regarding bahubali 2 ticket But I want my ticket confirmed as it was notified if possible plz confirm ticket.

Baahubali 2 Tamil Movie Review

Prabhas Capsule‏ (@Prabhas_Speaks) tweeted: "Don't trust @bookmyshow !! Card details wrong Ani chepparu but bank ninchi dabbulu nokesaru. #Baahubali2."

Jayabharathwaj‏ (@Cartoonist_JB) wrote: @bookmyshow_sup @bookmyshow Did booking for #CarnivalCinemaPune for #Baahubali2 . Payment done. But no SMS/email confirmation. HELP!

IBT, India, tried to contact BookMyShow, but their spokesperson did not respond to the calls. The customer care number featured on BookMyShow's website is also not working.

Bhagyendrasinh‏ (@ibaggyc) wrote: @bookmyshow Is ur customer care number really working or is it just to pass peoples time? Always engage.