Samsung, not Apple, is a more reputed company in US: Amazon tops the list
Samsung, not Apple, is a more reputed company in US: Amazon tops the listReuters

It may come as a surprise to some Apple fanboys that the U.S.-based tech giant is not among the top most reputed firms in the U.S. Apple's chief rival Samsung made it to the third place in a nationwide research conducted by U.S.-based Reputation Institute. Apple failed to make to the top 100 in terms of reputation in the country, according to the research report. 

Yonhap news agency reported that the South Korean smartphone manufacturer ranked after Amazon and Hallmark Cards, which came first and second, respectively. This is the third time Amazon has managed to top the list of most reputable U.S. companies in a row.

"While Apple has strong, and even excellent scores when it comes to products and services, financial performance and innovation, it fails to deliver on workplace, governance and especially citizenship," the industry tracker said in its research Wednesday. 

Reputation Institute's research is said to be based on more than 83,000 ratings from well-informed customers. A company's reputation is based on seven elements, namely products and services, innovation, workplace, governance, citizenship, leadership, and performance, according to the institute's official blog post

Comparing Apple with Samsung, the report noted that the Cupertino-based tech titan is not as "open or expressive" as its South Korean rival, which reportedly maintains clear communications with its clients and is open to discussions.

"Samsung completely outperforms Apple," Stephen Hahn-Griffiths, managing director of Reputation Institute US and Canada, said in a statement, PR Week reported. "It is a company that's transparent versus Apple's opaque, inclusive versus exclusive, and making the world a better place versus Apple just trying to be cool." 

Take a look at the list of top 20 most-reputed firms in the U.S.:

  1. Inc.
  2. Hallmark Cards Inc.
  3. Samsung Electronics
  4. Kellog Company
  5. Sony Corp.
  6. Johnson & Johnson
  7. Rolex SA
  8. Intel
  9. Netflix
  10. The Walt Disney Company
  11. Campbell Soup Company
  12. Fruit of the Loom
  13. Michelin
  14. LEGO Grouo
  15. Nintendo
  16. UPS
  17. Clorox
  18. Tiffany & Co.
  19. Whirlpool
  20. Adidas.

 Access full list HERE (Registration required).