In a shocking video that surfaced on social media, a Bengaluru-based beauty influencer, Hitesha Chandranee, accused a Zomato delivery person of physically abusing her.
The woman was seen crying and bleeding profusely as she explains the whole incident. The incident happened on Tuesday and the matter came to light on Wednesday when the woman shared a video on social media detailing the sequence of events.
In the video, Chandranee alleged that the Zomato delivery boy barged into her house and attacked her.
Zomato has also responded to the accusations
Zomato replied to her video, "Hey Hitesha, thank you for speaking to us, we can assure you this is not the experience our delivery universe stands for. Our local representative shall be in touch with you shortly to help you with the police investigation along with assistance on the medical care required. We can't emphasise how sorry we are, rest assured we'll take necessary actions to prevent such incidents from happening in the future."
Hey Hitesha, thank you for speaking to us, we can assure you this is not the experience our delivery universe stands for. Our local representative shall be in touch with you shortly to help you with the police investigation(1/n)
Hitesha Chandranee said it took her some time to realise the damage the delivery executive caused to her face.
"I was not in a position to understand what happened. After he hit me, I did not know my nose was bleeding. I was on a call with my friend at that time and I just said the guy hit me. When I came inside and looked in the mirror, my shirt, hands had blood on them, this shocked me. I took some time to come out of this shock," Hitesha Chandranee said to India Today TV.
Here's what happened
In the video, Hitesha said that that the food order was placed at 3.30 pm on March 9 and the food was to be delivered by 4.30 pm. But since she did not receive her order on time, she was in touch with Zomato customer care online to either cancel the order or waive off the charges.
She also asked the delivery executive to wait at the door while she dealt with this. But instead of waiting, the executive barged into her home and hit her.
Watch the video here:
So guys this just happened to me yesterday
Pls support me @zomato @zomatoin @viralbhayani77 @sagarmaheshwari @ATSBB @bbcnewsindia @narendramodi @cnnbrk @AltNews @NBCNews @itvnews @DgpKarnataka @TV9Telangana pic.twitter.com/TBso6N23k3
— Hitesha Chandranee (@HChandranee) March 10, 2021
(Inputs from wires)