Samsung, in a bid to compensate for the delay in Galaxy Note7 roll-out, has offered to give away gifts worth over Rs.10,000 to consumers, who pre-ordered the device in India.
"We sincerely apologize for the inconvenience this may have caused you. We are thankful for your patience and you can rest assured that we are working diligently to deliver your Galaxy Note7 as soon as possible," Samsung said in a statement.
Samsung Galaxy Note7 was supposed to hit stores in India on Sept. 2. But due to reports of the device exploding while charging in multiple regions across the world, the South Korean company halted the sale. During the investigation, it came to light that the faulty battery caused the fire.
Read more: Man burns his fingers, shells out Rs. 1 lakh as penalty after new Samsung Galaxy Note 7 explodes
The company has already commenced a global recall of the Galaxy Note7 with exchange offers, and is also giving a full refund.
In other markets (including India), where the sale of the Galaxy Note7 has been delayed, the company, as a goodwill gesture, is offering free Gear VR head set (Rs. 7,290) along with exclusive Oculus media content voucher worth Rs. 3,300.
Samsung has also offered to refund the pre-booking amount, on request from the customers. Buyers just need to contact the customer care of the store/e-commerce sites, where they ordered the device, to get information on how to get back the money.
Also read: Samsung Galaxy Note7 vs Galaxy Note 5: What's changed?
