The Central Board of Secondary Education (CBSE) on Friday announced that its Post-Result Activities portal will become operational on June 1, enabling Class 12 students to apply for verification and re-evaluation of their answer books.
According to CBSE, verification of marks, which includes re-totalling, will be available at a fee of ₹100, while re-evaluation will cost ₹25 per question. The facility will be available only to students who have already obtained scanned copies of their evaluated answer books.
In a post on X, CBSE said, "To ensure a transparent and glitch-free process for verification and re-evaluation of answer books of students who intend to submit their applications on the Post-Result Activities portal, it has been decided that the designated portal will now be operational from June 1, 2026."
The board added that the move is aimed at maintaining the highest standards and protocols of evaluation. Students seeking assistance can contact the CBSE Tele-Counselling Helpline at 1800 11 8004 or email resultcbse2026@cbseshiksha.in.
So far, nearly four lakh students have accessed around 11 lakh scanned answer sheets through the portal. Once a re-evaluation request is submitted, subject experts will review the specified answers and revise marks if any discrepancies are found.
The announcement comes after a series of technical issues and security concerns that affected the board's post-result processes. Earlier, glitches forced CBSE to repeatedly extend the deadline for submitting re-evaluation applications and fee payments.
Adding to the concerns, the CBSE re-evaluation portal's payment system was reportedly hit by a "malicious attack," with around 50 students allegedly gaining unauthorised access to the platform, according to government sources. The issue was linked to the payment gateway integrated with the portal and reportedly surfaced soon after the system went live.
Sources said irregularities in fee displays were noticed during the re-evaluation application process, with payable amounts fluctuating from as little as ₹1 to nearly ₹67,000-68,000 in some cases. The issue temporarily disrupted portal operations and raised concerns over system security and reliability.
The payment gateway involved was reportedly operated through HDFC Bank. In response, CBSE integrated additional payment gateways from four public sector banks — State Bank of India, Canara Bank, Indian Bank and Bank of Maharashtra — to strengthen the system and prevent further disruptions.
The controversy has also drawn attention to CBSE's newly introduced On-Screen Marking (OSM) system, a digital evaluation reform aimed at improving transparency and efficiency. However, students and parents have reported technical glitches, answer-sheet discrepancies and difficulties accessing post-result services.
Amid mounting complaints, CBSE postponed the launch of its Class 12 verification and re-evaluation portal to June 1 to facilitate technical improvements and ensure a smoother user experience.
On Thursday, Union Education Minister Dharmendra Pradhan chaired a review meeting at the CBSE headquarters in New Delhi to assess issues related to the evaluation and post-result processes. During the meeting, he directed officials to resolve student grievances in a timely, transparent and student-friendly manner.
Pradhan reiterated the government's commitment to transparency, accountability and a student-centric examination system, assuring students and parents that all genuine concerns would be addressed expeditiously. He also reviewed measures to strengthen student support systems, improve evaluation monitoring, enhance CBSE's digital infrastructure and make examination-related services more accessible.
Officials informed the minister that nearly 18 lakh students appeared for the Class 12 examinations this year, generating around 98 lakh answer sheets and nearly 40 crore scanned pages.
Meanwhile, CBSE has clarified that reports claiming its evaluation system was hacked were misleading. According to the board, a separate testing platform containing only dummy data—not the actual evaluation portal—was accessed. CBSE has maintained that no security breach occurred in its live evaluation system.
