India is seen as a ray of hope world over and our democratic values are globally admired, Prime Minister Narendra Modi said on Friday.
"Earlier, role of the government, from healthcare to wanting to set up an industry, was very strong. Things are changing since 15 years. People are now seeing alternatives. For example- it can be about a private airline or a private healthcare service," PM said about the "changing trends in the last 15-20 years that have altered the dynamics."
He was speaking at a programme on Civil Services Day. The PM also acknowledged that competition plays a big role in bringing a qualitative change. "With changing times, a need may arise that we may have to change our working style. From regulator, we need to be an enabling entity. With quantum jump in work must also come to a qualitative change," he said.
Speaking about the problems in civil services, the PM said, "Hierarchy remains an issue - this is something we inherited from colonial rulers and we did not leave that behind."
Highlighting the digital India campaign and e-governance, he said: "E-governance, M-governance, social media- these are good means to reach out to the people and for their benefits."
He emphasised that for working in civil services "ownership is essential" to bring "positive change in people's lives".
"The push for reform comes from political leadership but the perform angle is determined by officers and Jan Bhagidari transforms. Every policy of ours and its implementation has to be outcome centric," PM Modi said.