Samsung, which has been dogged by reports of Galaxy Note 7 exploding and even catching fire multiple times, has now resorted to a global recall. The smartphone owners can give their phones back to the company and receive a full refund in the U.S. .
As the U.S. telecommunication scenario is ruled by wireless carriers, it becomes imperative (for Samsung Galaxy Note 7 owners) to understand how to return the handset and obtain refunds. Check out the guide below to understand the different return and refund policies of wireless carriers in the U.S.:
Verizon's policy on return and refund of the Samsung Galaxy Note 7
If you have purchased a Verizon-driven Samsung Galaxy Note 7 in the U.S., you can take your smartphone to the nearest store to return it and obtain a full refund for your device. The carrier has also announced that it would waive restocking charges till Sept.30.
AT&T's return and refund policy on the Galaxy Note 7
If you are an AT&T customer, immediately visit your nearest retail store and return your current Galaxy Note 7. You can exchange the Galaxy Note 7 for a new smartphone along with returning all accessories connected with the Galaxy Note 7.
T-Mobile's return and refund policy on the Galaxy Note 7
You can return the Samsung Galaxy Note 7 to a T-Mobile retail store and obtain full refunds on the handset. You could also dial 1-800-937-8997 and initiate the return/refund process.
Sprint's return and refund policy on the Galaxy Note 7
Sprint's policy is different from that of competing carriers. If you purchased a Sprint-driven Samsung Galaxy Note 7, you can return the device at your nearest retail store. Sprint will then give you a smartphone equivalent to that of a Galaxy Note 7 for temporary use till the new (and corrected) Galaxy Note 7 units hit stores.
