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Goa Chief Minister Manohar Parrikar on Friday launched an online portal for redressal of public grievances - aimed at addressing complaints within 30 days. Speaking at the launch, Parrikar said he would be allocating additional portfolios to his ministers in the "coming week". Access to the portal www.goaonline.gov.in can be availed after providing basic information like name, address, mobile number, Aadhaar number, date of birth, email id, etc.
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After registration, the citizens can login using their credentials and enter the details of their grievance and mention the concerned department towards whom it is addressed. Those with registered grievances will be informed of the status of their complaints via SMS and emails. "The advantages of the online grievance registration service to citizens is that the citizens need not visit the departments to file their grievances. They can now register their grievance online," Parrikar said.