Were faulty batteries the real reason behind the Samsung Galaxy Note 7 burst fiasco
A customer tries out a Samsung Electronics' Galaxy Note 7 at the company's headquarters in Seoul, South KoreaReuters

The latest explosion fiasco involving Samsung's flagship Galaxy Note 7 caught the global eye in no time leading to infamy for South Korea-based Samsung.

The most generic reason, both cited officially as well as assumed, for the Galaxy Note 7 burstgate was faulty batteries. However, as per a new development this could not be the actual cause of Galaxy Note 7 units going up in flames. Even business minds at Samsung are apparently not informed about what went wrong with the company's much hyped-up flagship.

Now, as per a New York Times report, engineers at Samsung have not been able to diagnose the issue which would potentially not fade away from the minds of the global technology community any time soon. Samsung engineers, working round the clock to find out what actually caused the Galaxy Note 7 to go up in flames, reportedly diagnosed that the problem lay with the handset's batteries supplied by Samsung's own subsidiary.

However, the reported instances in which even the replacement Galaxy Note 7 units (reportedly featuring batteries from a different supplier) led folks at Samsung to try to reproduce the explosions that affected people mostly across the world. The New York Times, quoting anonymous internal sources at Samsung, states that this process failed; meaning that there were no device bursts.

The above process followed initial tests which also had everything to do with Samsung engineers trying to recreate the scenario in which Galaxy Note 7 smartphones went up in flames. Like the latest results, the earlier process too reportedly failed.

It seems that Samsung's technical minds are still trying to work out what caused the Galaxy Note 7 bursts. Now, even if these findings are made public, it would matter less considering the fact that Samsung has already stopped production of Galaxy Note 7 units and is encouraging owners to power-off their devices and return them to retailers for full refund/replacements.

"It was too quick to blame the batteries, I think there was nothing wrong with them or that they were not the main problem", stated Park Chul-wan, former director of the Center for Advanced Batteries at the Korea Electronics Technology Institute, to The New York Times.

"The Note 7 had more features and was more complex than any other phone manufactured. In a race to surpass iPhone, Samsung seems to have packed it with so much innovation it became uncontrollable," added Park.

As far as the entire Samsung Galaxy Note 7 series is concerned, the first of these devices was launched way back in 2011 and this handset held the distinction of being the first-ever large-screen smartphone as it featured a screen measuring more than 5-inches. The popularity of these devices was such that even Samsung's own Galaxy Tab range was threatened, as the Galaxy Note smartphones were termed by loyalists as "phablets."

Quick Links