Sony's recently launched PlayStation 4 has an error known as 'blinking blue light' which some users in North America have been experiencing following the console's release on 15 November.
Several users have vented out their frustration in online forums and some have even sent their consoles back to Sony. The company has acted and posted notes on the blinking blue light error.
The issue of the blinking blue light on the new console occues before a hard shutdown where there is no transmission of video or audio output.
The problem has been identified as having four major causes:
- TV compatibility
- Issues with PS4 power supply
- Issues with PS4 hard drive
- Issues with other PS4 hardware
Sony has suggested some fixes to trobleshoot the issue. It asked users to:
- Update firmware
- Disconnect PlayStation 4 power from the electrical outlet after a hard shutdown
- Check for damages in power cord, electrical outlet and ports
[Check PlayStation 4 support website for complete notes]
After the PlayStation 4 release, some users said they were given faulty units and Sony has assured that it will be investigating the issue. The company claimed that only one percent of users have been facing the system defects, CVG reported.
PlayStation 4 Cross 1million units on Launch Day
Sony has announced that its next-generation console has crossed more than one million units in sales in North America following its release.
Shuhei Yoshida, president of Sony Worldwide Studios tweeted, "PS4 has sold through over 1 million units within 24 hours of the launch in North America!!!"
The release date for UK and European markets has been set for 29 November.