Xiaomi smartphone users can now protect their handsets with the all-new Mi Protect insurance plan in India. Starting at Rs 275, the new insurance plan offers a lot more than users can expect. Owners of Mi phones can secure their devices from accidental and liquid damage, avail free doorstep delivery and more.
The Mi Protect plan subscriptions vary depending on the device. The Redmi 2 and Redmi 2 Prime smartphones can be covered with the Rs 275 plan while higher-end models such as Mi 4, Mi 4i and Mi Pad owners must pay Rs 499 to insure their devices. Each insurance plan comes with 1 year validity.
What does Mi Protect cover?
- Accidental damage
- Liquid damage
- 24x7 call-centre support to report damages
- One call to block your SIM from anywhere in the world
- SIM misuse insurance coverage of up to Rs 3,000
- Doorstep pickup and drop for repair
- On-call support to resolve all your Mi phone-related queries
- Docusafe of upto 1GB to store and access all your important document from anywhere in the world.
Do no mistake Mi Protect for your manufacturer warranty, as it goes a step further than that. Manufacturer warranty does not cover liquid damage and involves repair costs. It's worth mentioning that the Mi Protect plan subscribers will be entitled to a low 3% or a Rs 300 fee (whichever is higher) while claiming the protection, according to the company's dedicated website for Mi Protect.
If you are unhappy with Mi Protect, Xiaomi lets you cancel the plan within 30 days of activation and gives a full refund. But no refund will be offered if the service is cancelled after 30 days. In order to report any damage to your Mi phone, customers can call the following numbers: 1800 407 333 333, 1800 123 3330 or 0 8080 333 333.