The Telecom Regulatory Authority of India (TRAI) has launched a mobile app to help consumers check the internet speed on their smartphones. The "TRAI MySpeed" app will help its installers check their data speed on 3G/4G networks.
The mobile application is expected to be officially launched on Tuesday, July 5; however, it is already available for download on the government-run Mobile Seva App store. The "MySpeed" app will work on any smartphone that runs on an OS above Android 4.3 (Jelly Bean).
The app will also give the users an option to send the results to the regulator's analytics portal. The coverage, data speed, network information along with device and its location (of test) will be sent to the TRAI's servers, said Financial Express citing a statement.
The mobile app to check internet speed experience comes in the wake of customer complaints of poor speed. Despite pre-defining the minimum internet speed (that needs to be delivered to the consumers), TRAI has found discrepancies. With more internet calls such as IMO calls, WhatsApp calls and others, the complaints are expected to increase.
During internet speed drive tests, it was noticed that 3G customers of a few telcos received 2G internet speed most times in chosen cities, the Press Trust of India reported.
The app is in line with the Telecom Commercial Communications Customer Preference Regulations (TCCCPR), 2010, issued by TRAI.
TRAI had previously launched a "DND (Do not Disturb) Services" app to help regulate unsolicited calls and messages by smartphone users.
Download MySpeed App from here