Samsung Galaxy Note 7 sales stopped over explosion complaint; what to do with your device?

It was reported that several units of Samsung's next-generation device, the Galaxy Note 7 have exploded while charging battery, and it's not rumours. The company has admitted to having an issue with the handset's battery cell which caused an explosion.

The South Korean technology giant is now planning a global recall of the Galaxy Note 7, as at least 35 cases have been reported, forcing the company to conduct a thorough inspection with the suppliers to identify possible affected batteries in the market. It was found out during the investigation that the battery cell has an issue.

"For customers who already have Galaxy Note 7 devices, we will voluntarily replace their current device with a new one over the coming weeks," said Samsung in a statement, adding that it will work closely with its "partners to ensure the replacement experience is as convenient and efficient as possible."

The company has said that sales of the Galaxy Note 7 have been stopped to ensure safety of its consumers. Indians, who have pre-ordered the device, have already been informed via SMS that shipments of the handset would be delayed.

The Galaxy Note 7 is powered by a 3,500mAh battery made by Samsung SDI. It features a 5.7-inch Super AMOLED capacitive touchscreen with 1,440x2,560 pixels (518 ppi pixel density), an Exynos 8890 processor, an Android 6.0.1 Marshmallow operating system, a 64GB internal memory expandable up to 256GB via microSD card, and a 4GB RAM. It also mounts a 12MP main camera with f/1.7 aperture, 26mm lens, phase detection autofocus, OIS, LED flash, 1/2.5" sensor size and 1.4 µm pixel size, and a 5MP front-snapper with f/1.7 aperture and 22mm lens.