Samsung has claimed that its global replacement programme for the Galaxy Note 7 worked well with most buyers of the device opting for a replacement instead of a refund. The company said that about 90 percent of the customers across the globe opted for a new Galaxy Note 7.
The South Korean technology giant recalled the Galaxy Note 7 just a few days into its release following reports of a faulty battery that caused explosion. It gave the customers the option for a full refund or exchange with a safe Galaxy Note 7 handset.
Samsung said in a statement that around 90 percent of the Galaxy Note7 users chose a new Galaxy Note7. More than 60 percent of all the recalled devices in the US and Korea have been exchanged through the programme, and more than 80 percent of customers in Singapore have participated in the programme.
"We are humbled by our customers' loyalty to the Galaxy Note7 device," DJ Koh, President of Mobile Communications Business, Samsung Electronics, said in a statement. "This is why we want them to take advantage of their local replacement programme so that they can continue to feel confident and excited every time they reach for their Galaxy Note 7 device."
When will Samsung relaunch the Galaxy Note 7 in India?
The Galaxy Note 7 was supposed to be released in India on September 2, but was stopped following reports of explosion caused by its battery. It has now emerged that the company will relaunch the device on October 7, and it will be newly-manufactured units.
The Galaxy Note 7 is powered by a 3,500mAh battery made by Samsung SDI and sports a 5.7-inch Super AMOLED capacitive touchscreen with 1,440x2,560 pixels (518 ppi pixel density). Under the hood, it has an Exynos 8890 processor, an Android 6.0.1 Marshmallow operating system, a 64GB internal memory expandable up to 256GB via microSD card, and a 4GB RAM. The handset also mounts a 12MP main camera with f/1.7 aperture, 26mm lens, phase detection autofocus, OIS, LED flash, 1/2.5" sensor size and 1.4 µm pixel size, and a 5MP fromt snapper with f/1.7 aperture and 22mm lens.