Getting a new LPG connections is all set to become easy, with public sector oil companies planning to launch online booking facility soon.
"The online system will allow prospective consumers to get a connection from the comfort of their home. No more hunting for a nearby dealer or making multiple rounds to the dealership," The Times of India quoted an industry source as saying.
The digitised version will soon be available on the websites of all state-run oil retailers and the government's LPG portal, Pahal, where customers can apply for a new gas connection.
Within 48 hours of applying, customers will receive an email on their customer ID containing the dealer's details. Thereafter, customers can make the online payment and get the regulator, cylinder and rubber pipe delivered within five days. In other words, the entire exercise will be completed in seven days.
The provision also offers an option for online purchase of stove. "Dealers also cannot harass prospective customers by insisting they buy a stove," TOI quoted the industry source as saying.
The move is likely to make Modi government's 'Digital India' more relevant to ordinary Indians.
The retailers will also launch a nationwide four-digit emergency response number where customers can dial to lodge complaints about leakage. At present, retailers use a 10-digit emergency number that is functional in many cities.
