Mark Zuckerberg touts Messenger chatbots and opens up Facebook Live

Facebook said on 12 April it will allow developers to build chatbots inside its Messenger app to enable users to communicate with businesses directly in its latest effort to dominate enterprise transactions and customer service. The chatbots expedite Facebooks moves to build out Messenger as the go-to place for users to contact businesses rather than through third-party websites. Apr 13, 2016
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