In another shocker in the capital related to the Uber taxi-sharing service, a woman has accused a driver of molesting and forcibly trying to kiss her. The driver has been arrested.
The complaint comes just months after an alleged rape of a woman by an Uber driver had forced the US-based company to check its safety norms for women passengers.
The woman recounted her experience, claiming that the driver forcibly tried to "kiss her hand".
"When we reached my destination, he handed me over my two bags and when I asked for the third, he said he wanted to shake hands with me and said "nice to meet you ma'm... I thought he is a good man and so I casually shook hands with him. He then kissed my hand. When I tried to pull back my hand, he held it tightly and forcibly tried to kiss me," the Delhi woman has alleged.
The brother of the woman, who was molested after she hailed the cab from Gurgaon, shot a complaint letter to Uber, and shared it on a Facebook post.
"My sister availed your cab service, last night for Gurgaon & your driver Vinod tried to kiss her forcibly & even after registering complaint with you morons there has been no action, no update form your end. You people are pathetic, you still don't have any mechanism in place. What is making you people wait for so long??" the woman's brother questioned in an understandably angry and abusive post.
In response to the woman's complaint, Uber issued an apology and said it has "zero tolerance" for the behaviour.
In a reply through its official Facebook account, Uber said - "Our team immediately reached out to the rider via phone within minutes of receiving the feedback. Multiple members of the Uber team have spoken with the driver to ascertain the sequence of events. Uber has a zero-tolerance policy towards inappropriate behaviour and immediate action has already been taken with the driver partner even while the matter is being thoroughly investigated. In order to protect the privacy of parties involved, we will continue to handle this matter directly with the concerned parties. As discussed with the rider on the phone and email, our team is ready to assist further in any way we can."
The news comes on the day when Uber welcomed its first India president in IIT Delhi and Stanford graduate Amit Jain.
The Uber rape case in Delhi last December had shocked the nation, and had turned into a global fiasco for the company.
Thirty-year-old Uber cab driver Shiv Kumar Yadav had been accused of raping a 27-year-old woman executive.
The woman filed a lawsuit against the company in a US court.
— Uber Delhi (@Uber_Delhi) June 1, 2015